Contract Furniture Specialists
Website: https://www.contractfurniturespecialists.co.uk

  1. Introduction
    Contract Furniture Specialists (“we”, “our”, “us”) respects your privacy and is committed to
    protecting your personal data.
    This Privacy Policy explains how we collect, use, disclose, and safeguard your information
    when you visit our website, make an enquiry, or engage with our services related to furniture
    supply, bespoke seating, and interior solutions.
    We process your personal data in accordance with the UK General Data Protection
    Regulation and the Data Protection Act 2018.
  2. Data Controller
    Contract Furniture Specialists is the data controller responsible for your personal data.
    If you have any questions regarding this Privacy Policy or your data, please contact us using
    the details in Section 14.
  3. Information We Collect
    We may collect and process the following categories of personal data:
    a. Identity & Contact Data
  • Full name
  • Email address
  • Phone number
  • Company name
  • Project or enquiry details
    b. Technical Data
  • IP address
  • Browser type and version
  • Device information
  • Website usage data
    c. Marketing & Communication Data
  • Preferences for receiving marketing communications
  • Records of correspondence (emails, contact forms, calls)
    d. Business/Project Data
  • Details related to furniture requirements, layouts, or specifications (where provided)
  1. How We Collect Your Data
    We collect data through:
  • Website contact forms
  • Direct email or phone enquiries
  • Meetings, consultations, or project discussions
  • Cookies and analytics tools
  • Third-party platforms (e.g., marketing tools or CRM systems)
  1. How We Use Your Data
    We use your personal data to:
  • Respond to enquiries and provide quotations
  • Deliver furniture and banquette seating services
  • Manage projects and client relationships
  • Improve our website and services
  • Send relevant updates or marketing communications (where permitted)
  • Maintain internal records and comply with legal obligations
  1. Legal Basis for Processing
    We process your data under the following lawful bases:
  • Contractual necessity – to provide requested services or quotations
  • Legitimate interests – to improve our services and respond to enquiries
  • Consent – for marketing communications and non-essential cookies
  • Legal obligation – for compliance with applicable laws
    We ensure that our legitimate interests do not override your fundamental rights and freedoms.
  1. Cookies & Tracking Technologies
    Our website uses cookies and similar technologies to enhance user experience and analyse
    traffic.
    These may include tools such as Google Analytics.
    Cookies help us:
  • Understand website usage
  • Improve functionality
  • Deliver relevant content
    You can manage or disable cookies via your browser settings. Where required, we obtain
    your consent before placing non-essential cookies.
  1. Data Sharing
    We do not sell your personal data.
    We may share your data with:
  • IT and website hosting providers
  • CRM and email marketing platforms
  • Analytics providers
  • Professional advisors (legal, financial)
  • Government authorities (where required by law)
    All third-party providers are required to handle your data securely and in compliance with
    GDPR.
  1. International Data Transfers
    Some of our service providers may process data outside the UK.
    Where this occurs, we ensure appropriate safeguards are in place, such as:
  • UK-approved Standard Contractual Clauses
  • GDPR-compliant data processing agreements
  1. Data Retention
    We retain your personal data only as long as necessary for:
  • Responding to enquiries and managing projects
  • Legal, tax, or accounting requirements
  • Business record-keeping
    When data is no longer required, it is securely deleted or anonymised.
  1. Data Security
    We implement appropriate technical and organisational measures to protect your data,
    including:
  • Secure servers and hosting
  • Access controls
  • Data minimisation practices
    However, no system is completely secure, and we cannot guarantee absolute security of data
    transmitted online.
  1. Your Rights Under GDPR
    Under the UK GDPR, you have the right to:
  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time
    To exercise your rights, please contact us.
    You also have the right to lodge a complaint with the Information Commissioner’s Office
    (ICO).
  1. Third-Party Links
    Our website may contain links to third-party websites.
    We are not responsible for the privacy practices or content of those websites. We encourage
    you to review their privacy policies.
  2. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time to reflect changes in legal or
    operational requirements.
    Any updates will be posted on this page with a revised effective date.
  3. Contact Us
    If you have any questions or concerns about this Privacy Policy or your personal data, please
    contact:
    Contract Furniture Specialists
    Website: https://www.contractfurniturespecialists.co.uk